Ask a simple question and get instant results from your organization across divisions and countries.
Find out where actions are needed in a way that requires almost no time from anyone.
Everyone knows a smiley - use it to get better.
Smiley Index can use a broad range of channels to spread your Smiley Request.
Send your request using SMS, EMAIL or simply spread a Smiley Link on any other channel you have.
Smiley Index has a simple API to integrate with your customer or employee database in order to remove any unwanted manual labor.
Use Smiley Index to create smart segments of your customer- or employee base.
Ask the same question over and over to collect data for trends.
It is a fact that questionaries can be a bit boresome. Thats why response rates often are low. At Smiley Index we love the fact that one simple click can lead to a magnitude of insights into where things are good, and where to put attention. Smiley Index can in fact give you comfort that everything is in perfect order.
However, sometimes it would be nice to know just a little bit more about your data from the smiley request. You can setup smiley to ask a follow up question for everyone that clicks on the red smiley, to learn more about their struggles. This can (and should) be anonymous.
You can easily extract beautiful infographics from your dashboard to present in front of the board to underpin some actions you want to follow.
Smiley Index AS is a norwegian based company specialized in making the world a happier place, one smiley at the time. We use our own product everyday for tracking anything from customer satisfaction to how good we sleep at night.
Smiley Index was founded in 2014 by Christian Hager and Jørgen Harsem, and has in very short time grown to a team of six, young and innovative people. Our concept is to give as much value possible, with a product that is so easy to use that anyone can do it.
Schønings gate 7
0356 Oslo, Norway
+47 93 22 21 02
Smiley Index AS
Org: 913 561 791