Get better - one smiley at the time.
SMILEY INDEX

Ask a simple question and get instant results from your organization across divisions and countries.

Find out where actions are needed in a way that requires almost no time from anyone.

Everyone knows a smiley - use it to get better.

smiley index
WHATS YOUR SMILEY INDEX?
3210
SMILEY REQUEST
Collect smileys in a matter of minutes from all of your organization.
7 in every 10
CONTRASTING
Get your current Smiley index and measure it over time.
SALES DEPARTMENT
PRODUCT DEVELOPMENT
ADMINISTRATION
COMPARE
See where your Smiley Index indicates room for change.
SMILEY INDEX
Get beautiful charts to show on tomorrows board meeting.
HOW DOES IT WORK?
SIMPLE AND POWERFUL
  • ASK
    Ask any important question to your organization or parts of it.
  • GET RESULTS FAST
    The smiley request is so fast to answer that most people will give their feedback.
  • IMPLEMENT
    Spot where you might need to look deeper for improvements.
  • REPEAT
    Measure the same question again later to see trends.
EASY TO USE

Smiley Index can use a broad range of channels to spread your Smiley Request.

Send your request using SMS, EMAIL or simply spread a Smiley Link on any other channel you have.

Smiley Index has a simple API to integrate with your customer or employee database in order to remove any unwanted manual labor.

GROUP YOUR REQUEST TO SEE WHERE IMPROVEMENTS ARE NEEDED
SWEEDEN
NORWAY
FINLAND
GERMANY
WANT TO BE ADVANCED?

Use Smiley Index to create smart segments of your customer- or employee base.

SEGMENTATION TOOLS
New employees (within one year) loving what they do.
Employees in Spain feeling safe on the new oil rig.
Employees in Sweeden satisfied with their current payroll.
Sales representatives feeling valued at work.
Look for trends

Ask the same question over and over to collect data for trends.

IS ONE QUESTION ENOUGH?
Sometimes you want learn more to better know what actions to take.

It is a fact that questionaries can be a bit boresome. Thats why response rates often are low. At Smiley Index we love the fact that one simple click can lead to a magnitude of insights into where things are good, and where to put attention. Smiley Index can in fact give you comfort that everything is in perfect order.

However, sometimes it would be nice to know just a little bit more about your data from the smiley request. You can setup smiley to ask a follow up question for everyone that clicks on the red smiley, to learn more about their struggles. This can (and should) be anonymous.

You can easily extract beautiful infographics from your dashboard to present in front of the board to underpin some actions you want to follow.

PROOF OF CONCEPT
SMILEYS HAVE BEEN USED WITH GREAT SUCCESS BEFORE
8 out of every 10 visitors to an electrical retailer located in Finland, Denmark, Norway and Sweden pressed the happiest smiley when asked 'how happy were you with our customer service today?'.
SIMLE PRICING
Our pricing is like buying your employees one cup of coffee each month.
REACH EVERYONE
Everyone has a phone or a computer. Use various methods to reach anyone in your organization.
ABOUT US

WHO WE ARE

Smiley Index AS is a norwegian based company specialized in making the world a happier place, one smiley at the time. We use our own product everyday for tracking anything from customer satisfaction to how good we sleep at night.

Smiley Index was founded in 2014 by Christian Hager and Jørgen Harsem, and has in very short time grown to a team of six, young and innovative people. Our concept is to give as much value possible, with a product that is so easy to use that anyone can do it.

Contact Information

Email
hello@smileyindex.com

Address
Schønings gate 7
0356 Oslo, Norway

Phone
+47 93 22 21 02

More
Smiley Index AS
Org: 913 561 791

SMILEY INDEX
  • ASK
  • MEASURE
  • ACT